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DirectBus.com is
an online division of


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1-800-505-2300

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Returns
What is the return policy?
 

Returned Items are subject to a 15% restocking fee. In some cases, a 20% restocking fee may apply, i.e. special order items.

A Returned Merchandise Authorization (RMA) number will be required prior to returning items. This information will be sent to you upon request.

Credit to your account will be received for items received unused, unharmed and in their original packaging.

Please see our Terms & Conditions for complete details regarding our return policy.

How do I return my product?
  You will be issued a Return Merchandise Authorization (RMA) number in order to return any part of your order.

Please click here for more information on returning an item.
What if I received the wrong product?
  If you feel that you have received the wrong product, please contact customer service at 1.800.505.2300  within 72 hours of receiving the product.